Are cheap leads the solution or the problem?

Are cheap leads the solution or the problem?

I’ve never met a business owner that said, “I wish my leads were more expensive.” It’s only logical to believe that cheap leads are better than expensive leads. However, the more expensive leads could actually be better than cheap ones.  We encourage our clients to...
More sales requires more leads, right?

More sales requires more leads, right?

The short answer is no. We have hundreds of examples where sales have been radically improved with no additional leads. Occasionally, leads can be reduced, and sales increased. There’s no one answer to achieving more sales vs. process shifts, but it starts with...
Is there a hole in your sales bucket?

Is there a hole in your sales bucket?

There’s no point pouring water into a leaky bucket, just as there’s no point pushing more leads into a leaky sales system. Most companies start with a well-designed and tightly performing sales system. Over time, though, this finely tuned machine shakes loose a few...
What is reverse lead engineering?

What is reverse lead engineering?

It’s natural to assume that more leads will equal more sales. It usually does. However, more sales may not equal more profits. Transactions drive costs, and the more transactions you have, the more costs go up. If you drive low-quality transactions, you can have more...
How doubling leads ruined Rob’s business….

How doubling leads ruined Rob’s business….

You’re probably scratching your head right now, wondering how more leads could ruin someone’s business. Rob’s business operates a network of home repair outlets in the Northeast. They were an early adopter of a lead aggregation website  (e.g.,...
Do Products Sell Themselves?

Do Products Sell Themselves?

We received this email from a customer the other day. It reflects a lot of the chasm between what business owners think and what salespeople know. Virtually no product sells itself. If it did, web orders would be overflowing and this email would not be necessary. As...