Bad Voicemails Installment 12 – Continued by salesQB | Oct 26, 2023 | Voicemail | 16 comments Here’s a follow on voicemail from the original voicemail Note: we have never purchased anything from this company yet they are our “trusted source.” https://www.salesqb.com/wp-content/uploads/2018/03/Bad-VM12.mp3 Now we are receiving this voicemail. The voicemail itself is not terrible, but it has to make you wonder about the cost-effectiveness of their sales system. I cannot imagine the cost of a live person making calls with a .000000001% chance of a sale being the best sales system? https://www.salesqb.com/wp-content/uploads/2018/03/Bad-VM-Part-2.mp3 16 Comments Trevor Foster on at 7:14 pm Sounds horrible this gentleman new known of this information he was trying to sell Reply Trevor Foster on at 7:16 pm I cant see why you say this is not bad. One should always practice before calling on a new customer. Reply Richard Picher on at 9:06 pm First voicemail , poor language skills and no real message.Second voicemail some improvement with call to action, but still no creativity or enthusiasm that makes me want to return call. Reply Denice Bailey on at 12:56 pm Oh bless his heart…you can’t hear or identify a hint of an introduction to his USP or CTA to tease the prospect. Coupled with it sounding too scripted, he’ll be lucky to see his dialing rates to connect rate even worthwhile. Let’s not even discuss a dial rate to a confirmed appointment. Reply Steve Good on at 9:48 pm First step should have been to remove the marbles from his mouth, have a clear message in mind and speak slowly. Reply Steve Good on at 9:59 pm Why use a few words when a lot of words will do? Remove the marbles and speak slowly while enunciating a short prepared message. Leave your name, telephone number asking the client to return your call, so that you can share some very valuable information with them. i would discourage the suggestion that anything is free. It gives the perception that, because it is free, it might be worthless. Reply Brett Holtom on at 5:49 pm Phone skills and a quick answer are obvious but where that call goes is more important. I’ve taught a class for years to sales people called (Phone Voices). Simply put most people enjoy hearing a happy positive voice and others answer “ Yeah or What” Being able to mimmick another’s voice octave is the key in getting someone’s attention. I apologize for the book but this subject is where so many people fail because they lack the Phone Skills needed that will connect you to the decision makers. Happy dialing and Smiling ☎️? Reply Brett Holtom on at 6:16 pm Poor guys voice was quivering plus you never try to sell or explain business details within a message. He had no authority or confidence to garner credibility. D+ at least he tried Reply James Thomas on at 8:19 pm I do not teach Sales Reps to “sell” anything to a robot (voice mail system) Reply Don Cummings on at 7:52 pm My opinion, as the customer, I find both messages lack any sense of urgency, could be greatly shortened with an important message point, and should be spoken from a position of strength and confidence, which I do not detect at all in either message…sorry, but having owned many businesses I would not respond to either message. Reply Ivan Kuhn on at 5:14 pm The “sales person” needs a sales manager to show him the proper way to leave a voice message. I doubt he really would expect somebody to return a call to him with the message he left. Reply Keith Promisel on at 12:21 am Voicemails were too long Reply Larry Beauchamp on at 10:35 pm I have a totally different approach to a voice mail, I always smile when I call a customer I beleive they can sense when they are actually to a human being and not a sales person, which every customer or consumer put up walls, it’s important in a few seconds to make a friend, for me this works and I usually always receive a call back Reply Don Roberts on at 4:48 am The voice mails were boring, lifeless and had no enthusiasm or sparkle and made me feel strongly about avoiding the sales person and their products at all cost! Reply KEVIN EGAN on at 4:48 pm This is great example of not following a script and the relevant content to get someone to take action to return your call. If could calling is your method to drive opportunities then you need to practice, practice and practice more until its breathing. I find it to be a best practice to record yourself many times until you get in prefect. I even record myself in front of a mirror. Sounds silly but effect. Also I find using social media tools like Linked In, Facebook an others are more effect to make a connection. Follow with calling is then more effective. Reply Bob Grave;y on at 9:00 pm Wow — Where to start? First – clearly this rep had no agenda or plan for the call. He scripted it in his head as he went along. Second – does his service or product solve a problem the prospect has? Has it solved a problem for the prospect’s competitors? Will it save him/her money, time or both? Third – Does he think this person will call him back? Why ask? Easier just to try again based on the call/prospecting sequence the company should have created. This way the rep and his mgr would know exactly what step of the process he was in and what the expected outcome is likely to be. Reply Submit a Comment Cancel replyYour email address will not be published. Required fields are marked *Comment * Name * Email * Website
Trevor Foster on at 7:14 pm Sounds horrible this gentleman new known of this information he was trying to sell Reply
Trevor Foster on at 7:16 pm I cant see why you say this is not bad. One should always practice before calling on a new customer. Reply
Richard Picher on at 9:06 pm First voicemail , poor language skills and no real message.Second voicemail some improvement with call to action, but still no creativity or enthusiasm that makes me want to return call. Reply
Denice Bailey on at 12:56 pm Oh bless his heart…you can’t hear or identify a hint of an introduction to his USP or CTA to tease the prospect. Coupled with it sounding too scripted, he’ll be lucky to see his dialing rates to connect rate even worthwhile. Let’s not even discuss a dial rate to a confirmed appointment. Reply
Steve Good on at 9:48 pm First step should have been to remove the marbles from his mouth, have a clear message in mind and speak slowly. Reply
Steve Good on at 9:59 pm Why use a few words when a lot of words will do? Remove the marbles and speak slowly while enunciating a short prepared message. Leave your name, telephone number asking the client to return your call, so that you can share some very valuable information with them. i would discourage the suggestion that anything is free. It gives the perception that, because it is free, it might be worthless. Reply
Brett Holtom on at 5:49 pm Phone skills and a quick answer are obvious but where that call goes is more important. I’ve taught a class for years to sales people called (Phone Voices). Simply put most people enjoy hearing a happy positive voice and others answer “ Yeah or What” Being able to mimmick another’s voice octave is the key in getting someone’s attention. I apologize for the book but this subject is where so many people fail because they lack the Phone Skills needed that will connect you to the decision makers. Happy dialing and Smiling ☎️? Reply
Brett Holtom on at 6:16 pm Poor guys voice was quivering plus you never try to sell or explain business details within a message. He had no authority or confidence to garner credibility. D+ at least he tried Reply
James Thomas on at 8:19 pm I do not teach Sales Reps to “sell” anything to a robot (voice mail system) Reply
Don Cummings on at 7:52 pm My opinion, as the customer, I find both messages lack any sense of urgency, could be greatly shortened with an important message point, and should be spoken from a position of strength and confidence, which I do not detect at all in either message…sorry, but having owned many businesses I would not respond to either message. Reply
Ivan Kuhn on at 5:14 pm The “sales person” needs a sales manager to show him the proper way to leave a voice message. I doubt he really would expect somebody to return a call to him with the message he left. Reply
Larry Beauchamp on at 10:35 pm I have a totally different approach to a voice mail, I always smile when I call a customer I beleive they can sense when they are actually to a human being and not a sales person, which every customer or consumer put up walls, it’s important in a few seconds to make a friend, for me this works and I usually always receive a call back Reply
Don Roberts on at 4:48 am The voice mails were boring, lifeless and had no enthusiasm or sparkle and made me feel strongly about avoiding the sales person and their products at all cost! Reply
KEVIN EGAN on at 4:48 pm This is great example of not following a script and the relevant content to get someone to take action to return your call. If could calling is your method to drive opportunities then you need to practice, practice and practice more until its breathing. I find it to be a best practice to record yourself many times until you get in prefect. I even record myself in front of a mirror. Sounds silly but effect. Also I find using social media tools like Linked In, Facebook an others are more effect to make a connection. Follow with calling is then more effective. Reply
Bob Grave;y on at 9:00 pm Wow — Where to start? First – clearly this rep had no agenda or plan for the call. He scripted it in his head as he went along. Second – does his service or product solve a problem the prospect has? Has it solved a problem for the prospect’s competitors? Will it save him/her money, time or both? Third – Does he think this person will call him back? Why ask? Easier just to try again based on the call/prospecting sequence the company should have created. This way the rep and his mgr would know exactly what step of the process he was in and what the expected outcome is likely to be. Reply
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